Shipping policy
Last Updated: August 28, 2026
Thank you for shopping with Bathora. We aim to provide a straightforward and reliable shipping experience for customers around the world.
Free Worldwide Shipping
Bathora offers FREE SHIPPING WORLDWIDE on eligible orders placed through our website.
There is no standard shipping fee charged to customers for eligible orders, regardless of destination.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The estimated timeframe applies after an order has been processed and dispatched unless otherwise stated during checkout or in your order confirmation.
Delivery times are estimates rather than guaranteed delivery dates.
Order Processing
Orders require processing before shipment. Processing may include payment verification, order confirmation, product preparation, packaging, and transfer to the shipping carrier.
During periods of unusually high demand, holidays, or exceptional circumstances, processing may take longer than usual.
Order Confirmation
After successfully placing an order, you should receive an order confirmation using the contact information provided during checkout.
Please review your order details carefully. If you notice an incorrect shipping address or other error, contact us as soon as possible at support@bathora.cfd.
Tracking Information
When tracking is available for your shipment, tracking information may be sent after your order has been dispatched.
Please allow time for the carrier's tracking system to update after receiving your tracking details.
International Shipping
We ship to customers worldwide, subject to carrier availability and applicable legal or logistical restrictions.
International shipments may occasionally be delayed by customs inspections, local postal procedures, border processing, or other circumstances outside our reasonable control.
Customs, Duties, and Taxes
Depending on the destination country or region, customs duties, import taxes, VAT, brokerage fees, or other government charges may apply.
Unless explicitly collected or stated otherwise during checkout, customers may be responsible for destination-specific import charges imposed by local authorities. These charges are determined by the destination jurisdiction and are outside Bathora's direct control.
Delayed Shipments
Although most orders are expected to arrive within the estimated timeframe, delays may occur due to:
- Customs or border processing
- Carrier disruptions
- Severe weather
- Public holidays
- High shipping volumes
- Incorrect or incomplete delivery information
- Transportation disruptions
- Events outside our reasonable control
If your order appears significantly delayed, please contact us so we can review the available shipping information.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If you discover an error in your shipping address, contact us immediately. We will make reasonable efforts to update the information before shipment, but changes cannot be guaranteed once fulfillment has begun.
Lost or Missing Packages
If tracking indicates an unusual delay or you believe your package has been lost, please contact support@bathora.cfd with your order number.
We will review the available information and work with you to determine an appropriate solution based on the circumstances.
Damaged Packages
If your order arrives damaged, please retain the product and packaging and contact us promptly.
Photographs of the package and affected item may be requested to help us assess the issue.
Multiple Packages
In some circumstances, products within the same order may be shipped separately. If this happens, packages may arrive at different times.
Contact Us
For shipping-related questions:
Email: support@bathora.cfd
Phone: +1 250 477-3693
Bathora
801-4515 Pipeline Rd
Victoria, BC V8Z 5M3
Canada